Selected work
Three products, one approach
Every organisation is different but hidden problems are universal.
Case Study 01
Case Study 02
Case Study 03
Antare: Compressing reality
When AI produces more signal than anyone can process, the design problem becomes editorial.
Citrix: The hidden cost of good intentions
Behavioural science, organisational influence and an early experiment in sensitive Human-AI interaction.
VMware: Designing outside the product
Poor conversion suggested we needed better premium features, but I looked elsewhere…